Rename them to something more suitable for use across multiple operating systems. FileCloud Sync doesn’t sync some files with characters that are incompatible with some operating systems.Files and folders ending with “‘.” and “,” characters will cause an error. ![]() So paths longer than those are not synced. If the entire file path and name exceed 260 characters, shorten the name or move the file or folder to a higher-level folder within your FileCloud. Windows Operating Systems only allows files and folder names of around 260 characters or less.Use the following topics to find steps that will help you troubleshoot and resolve issues. This can also make troubleshooting complicated. Therefore, to resolve the problem you should address each error code.įind out more about error code glossary here FileCloud Sync Troubleshootingīecause of the wide variety of local computer environments as well as a variety of network and server configuration, there can be sometimes issues when synchronization occurs. In this scenario, you will see errors in the following formats:ġ0 digits represent an issue with two errorsġ5 digits represent an issue with three errors Sometimes, one issue can cause one or more error codes to be reported in the log file. You can use the error code to understand: We suggest you go through the log files to know the error type.Įrror codes are recorded with a prefix of CLFC and a series of 5-digit numbers Whenever FileCloud encounters an error it records the issue in the log files with an error code. htaccess file is present in the WWW Root (say /var/www or c:\xampp\htdocs) In the Apache configuration file for the site, ensure “AllowOverride All” is set correctly for the site. ![]()
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